General Graphene Corporation Privacy Policy

Effective Date: June 6th, 2024

Introduction

We have formulated this Privacy Policy to inform you of your expectations when engaging with our Online Store or website (collectively, the “Services”). This Privacy Policy is subject to periodic updates, and we will notify you of any substantial modifications by publishing the revised Privacy Policy on the Site and undertaking other actions as mandated by applicable law. We recommend that you routinely refer to this policy for any updates.

By utilizing our Services, you assent to the use, disclosure, and procedures delineated in this Privacy Policy. You may furnish information to General Graphene Corporation through various means, including making online or in-store purchases and soliciting Services or information. This Privacy Policy does not extend to third-party websites (“Third Party Services”) such as LinkedIn and Instagram, over which we have no ownership or control, even if accessed through our Services. We urge you to thoroughly review the privacy policies of any Third Party Services you access to understand how they intend to use and share your information.

Information We Collect

We collect information to enhance our website, app, services, features, and content, and to facilitate users in enjoying and easily navigating our site and app. The information we gather from you includes both personal and non-personal information:

Personal Information

Personal information relates to an identified or identifiable natural person. This may include:

  • Name and Email Address
  • Credit Card Information, Billing Address, Shipping Address, and Phone Number (handled by a third-party payment processor)
  • Customer Service Phone Calls
  • IP Address (which may include location data)
  • Responses to Online Surveys
  • Content Provided on Interactive Features (e.g., social media pages, testimonials, purchase reviews)

Non-Personal Information

Non-personal information does not identify an individual directly. This may include:

  • Browser Type
  • Date and Time of Access
  • Referring Website Address
  • Search Engine Terms and Advertising Clicks
  • Non-Personally Identifiable Traffic Data
  • Products Purchased

Cookies and Pixel Tags

We use technologies such as cookies and pixel tags to collect information on our website. Cookies are small data files stored on your device. We use session cookies to enable certain site features, understand user interaction, and monitor aggregate usage. Session cookies are deleted when you log off and close your browser. You can change your browser settings to stop accepting cookies or to prompt you before accepting a cookie. Note that disabling cookies may limit your ability to use all parts of our site.

Analytics

We use Google Analytics to understand how our Services are used, improve our offerings, and develop new features. These tools may collect information such as your IP address, browser type, and pages visited.

Phishing

Identity theft and phishing are significant concerns. We will never request your credit card information, login details, or national identification numbers in non-secure or unsolicited emails or phone calls. Learn more about phishing at the Federal Trade Commission’s website.

How We Use This Data

We use the collected information to:

  • Manage account information
  • Respond to customer service requests
  • Provide access to features, products, and promotions
  • Gather feedback on your experiences
  • Process payments and transactions

We may also use your information for:

  • Measuring interest in our products and services
  • Identity verification
  • Detecting and preventing fraud
  • Marketing purposes, such as showing relevant products and sending promotional communications
  • Developing new products and services
  • Sharing de-identified or aggregated information with third parties for research and analysis

Information Sharing and Disclosure

Third Party Services

We may collect information about your use of Third-Party Services linked to our platform, but only with your authorization. Manage your privacy settings on these services to limit information sharing.

De-Identified and Aggregated Information

We may use and share de-identified or aggregated information with third parties for industry analysis and demographic profiling.

Service Providers

Third-party companies and individuals may perform services on our behalf, such as site maintenance, database management, and payment processing. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for other purposes.

Compliance with Laws

We may disclose information to comply with legal requirements, protect our rights, or prevent illegal activities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Security

We implement administrative, physical, and electronic measures to protect your information. While we strive to secure your data, no method of transmission or storage is completely secure. We will notify you of any security breach affecting your personal information.

International Transfer

Your information may be transferred to and maintained on computers located outside your jurisdiction, where privacy laws may differ. By providing information to us, you consent to its transfer to the United States.

How to Opt-Out

Email Communications

Unsubscribe using the link at the bottom of our emails. For assistance, contact us at privacy@generalgraphenecorp.com. Note that you will still receive transactional emails.

“Do Not Track”

We do not respond to “Do Not Track” signals or similar mechanisms transmitted by web browsers.

Cookies and Interest-Based Advertising

Adjust your browser settings to control or remove cookies.

Your Privacy Rights

Under the California Consumer Privacy Act (CCPA), you have rights including:

  • Request confirmation of data processing
  • Access or copy your personal information
  • Data portability
  • Object to or restrict data usage
  • Correct inaccurate information
  • Withdraw consent
  • Request data erasure (subject to legal exceptions)

To exercise these rights, contact us using the information below. We will verify your identity before fulfilling your request. California residents have the right not to receive discriminatory treatment for exercising their CCPA rights.

Data Retention

We retain personal information for as long as needed to fulfill purposes, provide services, resolve disputes, enforce agreements, and comply with laws.

Third Party Websites/Applications

Our Services may link to other websites and applications not under our control. Review the privacy policies of these third parties before interacting with them.

Children’s Privacy

Our Services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you become aware of such collection, contact us at privacy@generalgraphenecorp.com, and we will delete the information and terminate the account.

Supervisory Authority

If you are in the European Economic Area or the United Kingdom, you can submit a complaint to a supervisory authority if you believe our data processing violates applicable law.

Contact Us

For inquiries regarding our privacy practices, contact us at:

General Graphene Corporation
10239 Cogdill Road

Knoxville, TN  37932
Email: privacy@generalgraphenecorp.com